Terms & Conditions

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 10:30 PM

Property and Cancellation Policies :

Cancellation 8 weeks before the commencement of the holiday will result in the loss of the deposit. If we receive notice of cancellation less than eight weeks before your holiday start date, you will be charged the full amount. Please inform us immediately by telephone and confirm your cancellation in writing. If after we have issued a Booking Confirmation, you wish to alter your booking, please let us know immediately. We will endeavor to accommodate you, but this may not be possible. This service may incur extra charges. It is in your interest to take a holiday insurance to cover the possibility of cancellation.

CANCELLATION BY US In the unlikely event that we have to cancel your booking or there are major changes to it due to matters beyond our control which are not covered below, we will advise you as soon as possible and will endeavor to offer you suitable alternative accommodation. If this is not possible or you do not wish to accept the alternatives offered, we will give you a complete refund of all monies paid. 

COVID – Our latest terms and conditions regarding COVID are printed in the signature of the confirmation email that you will receive when booking. These are subject to regular change and may be superseded by further government regulation. You will be informed if your booking is to be altered.

Terms and Conditions

CAUTION €500 – SEE FULL TERMS AND CONDITIONS Accidental breakage – price calculated on replacement. All other infractions €500.

CLEANING OF COTTAGES 
PRICE €0
Kitchen area: Fridge, freezer, empty. Surfaces cleared. Dishwasher filled. Beds stripped. Bins outside door. Please arrange a time for inspection on the day of departure. Departure time is 10.30.
PRICE €100 Accommodation as used throughout the duration of the stay. Elements as described above not completed. Full clean required. Please arrange a time for inspection on the day of departure. Departure time is 10.30

PRICES The up to date price list is published on the website www.chateauvary.com. The price to be paid will be as stated on the booking form.GUESTS The clients named on the booking form are the only people that are permitted to occupy the property and agree not to allow any other person(s) to stay at the property during the rental period. 

PAYMENTS Reservations made by phone, fax or email will be held for 3 working days. A contract only comes into existence when we have received a deposit of 30% together with a signed Booking Form and we have issued a written confirmation of booking. The outstanding balance must be paid, eight (8) weeks before the start of your holiday. If your holiday falls within this 8 week period, payment must be made in full. If payment is not received on the due date, the Owners reserve the right to treat the booking as cancelled by you and the dates will be offered to other interested parties. All deposits are non-refundable. We strongly advise you to take out adequate insurance to cover any loss or damage you may incur. 

DAMAGE AND BREAKAGES.

CLEANING Should you or other members of your party or guests cause any damage to the property, its contents, grounds, or any third party then you will be deemed responsible for such damage. We strongly advise you to take out insurance to cover such an eventuality. Should you find any of the amenities listed in the property description damaged or broken, please bring it to the Owners attention immediately to avoid any later repercussions. A valid credit card number will be retained and used to cover any damages. An explanation will be provided for any deductions that need to be made. Clients are responsible at all times for the safety and behaviour of their children.You are legally bound to reimburse us for replacement, repair or extra cleaning costs (such as vomit, blood, urine) on demand. There is a booklet at the house indicating what we expect you to do at the end of your rental. Bed throws and decorative items, if soiled will be dry cleaned and the cost of which will be taken from the credit card. We do not charge for minor breakages only for serious, negligent or willful damage. In the unlikely event of serious damage, we do not limit our claim and we would seek full compensation. All mattress’ have waterproof covers to protect them, if you remove the covers and the mattress is soiled, you are liable to replace the mattress. You must ask to change linen, do not wash it yourselves, we fully understand difficulties with children. The only issue that ever arises is when the protection is removed. We always check beds as part of a full inventory on departure and so on arrival we guarantee that the beds are satisfactory and without stains.

FORCE MAJEUR 

We cannot accept liability in any circumstances where performance of the contract is prevented by reason of: War or threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disasters, fire, flood or adverse weather conditions, acts of God, closure of ports or airports, epidemics, government action or any similar events outside our control. 

PETS

We regret that pets are not accepted under any circumstances. 

NOISE POLICY:

Chateau Vary has a private setting but we do have neighbours whose needs we respect. We therefore ask you to show consideration to the environment and our neighbours in all matters, and especially with regard to noise.  To help ensure everyone’s holiday goes well, we ask you to respect the following noise rules:Do not make any noise outside the house between 2200hrs and 0900hrs Anti-Social behaviour is not acceptable at any time Please do not take radios, CD players or other sources of music outside the housePlease limit any music playing or television noise inside the house so it cannot be heard outside at any time. Please keep all the windows and doors closed after 2200hrs or any stage where music is played within the property. Please do not turn up music within the property to provide music outside.Please show consideration for our neighbours at all times and especially in the early morning and late evening as you would do at your own residence. Please ensure both doors and windows are closed at night time for sound reduction measures to be effective. 

SMOKING: 

Smoking is not permitted inside Chateau Vary under any circumstances. When smoking outside after the hours of 2200hrs noise policy must be fully respected at all times. 

COMPLAINTS 

If a problem arises, please notify the Owners immediately. No complaint will be entertained unless it is raised with the Owners personally within 24 hours of arrival. We reserve the right to terminate a booking at any time if any of these conditions are not met in full and you will be asked to leave the property. Please check all details of your booking confirmation carefully. A signed booking form is taken as proof that you have read, understood and agree with the above Terms and Conditions and will abide by them. Under no circumstances shall the Owners liability to the Client exceed the amount paid to the Owner for the rental period. French Law shall govern this contract in all its aspects. 

CARE OF THE PROPERTY

 You shall take all reasonable and proper care of the Property and its furniture, pictures, fittings and effects in or on the Property and leave them in the same state of repair and in the same clean and tidy condition at the end of the licence period as at the beginning and any cost for cleaning will be deducted from the damage deposit. We request that all rubbish is placed in the bins. You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. •       Swimming pool: Is locked at night and for cleaning. If the cover is on please ask for it to be taken off do not remove it or put it back yourselves.•       Do not rearrange furniture.•       Do not use pillows duvets and bedspreads outside for sunbathing.•       Do not use a b-b-q indoors. 

GROUP BOOKINGS – No Stag or Hen Parties – all adult groups must be agreed before booking.

Unless otherwise agreed in writing between Chateau Vary and you, no more than the maximum number of persons as listed in section 1 (as per our quotation) which has been agreed. Admittance may be refused if this condition is not observed. Please inform us if the numbers change. We charge £100 per extra person unless otherwise agreed in writing. We reserve the right to refuse or revoke bookings from parties which may in our opinion be unsuitable for the property concerned. Failure to disclose groups beforehand will result in cancellation and any monies paid will be retained. 

MULTIPLE COTTAGE BOOKING – only allowed by agreement with the owners beforehand. 

RIGHT OF ENTRY Chateau Vary owners, agents and employees shall be allowed the right of entry to the property at all reasonable times for purposes of inspection, to carry out any necessary repairs, upgrades, maintenance. Whereas with matters relating to any breach of the peace (or alleged breach) entry will be given upon demand. For weekly rentals, Chateau Vary may require access to inspect the property during the rental. 

TERMINATION OF BOOKING 

The right is reserved to terminate the booking with immediate effect if the hirer fails to observe the conditions imposed from time to time by Chateau Vary and in the event of termination under the provisions of this or any clause you will not be entitled to any refund of the hiring fee paid. If the agreement is terminated by us we may demand immediate departure from all guests. The conditions are set out hereto and Chateau Vary reserves the right to alter, amend or add to the rules and conditions at any time. 

BREACH OF CONTRACT 

If any of the above conditions are breached by you (or any other guests), we reserve the right to re- enter the Property and request that you leave the Property with immediate effect. The Damage deposit will not be refunded.  

LAW 

This Agreement is governed by French law and each party agrees to submit to the exclusive jurisdiction of the French courts as regards any claim or matter arising under this Agreement. 

JOINT AND SEVERAL LIABILITY 

The Clients alone with any other permitted guests are jointly and severally liable for all obligations under this agreement.